Merridale Cidery & Distillery Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- Designated gender-neutral/family restroom that can also accommodate a support person
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Key activities are accessible to guests using mobility devices
- Information displays (if applicable) at a lower height
- Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
- Pathways are hard packed surfaces with a maximum slope 5%
Vision
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Designated gender-neutral/family restroom that can also accommodate a support person
General
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
Merridale is a delicious destination in Cowichan an apple orchard, craft cider house, small batch distillery, and event venue. Join us for a cider and spirits tasting; savour farm to table cuisine in our eatery; fresh baked goods made from cider leaven in our bakery; discover our traditional cider and spirits methods on our tours; stroll the orchard while your kids search for the mystical faeries rumoured to live here; shop in our farm store for unique artisan wares; relax in our lounge with cocktails, cider and spirit flights, and appetizers for pairing; overnight in a yurt or book an event. Open daily. Visit our website for hours and special events, like Sunday pizza nights and Christmas at the farm!
