SpringTide Whale Watching & Charters Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Lowered counter at the reception or ticket desk
- Designated gender-neutral/family restroom that can also accommodate a support person
- Key activities are accessible to guests using mobility devices
- Information displays (if applicable) at a lower height
- Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
Vision
- Braille/large print signage for all publicly accessible areas
- Audible alarm and/or public service system
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
Cognitive & Sensory Friendly
- Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
- Nonslip floor surfaces with minimal reflection
- Signs have minimal glare or reflection
- Designated gender-neutral/family restroom that can also accommodate a support person
General
- System in place for guests to contact a staff member for help if required
- Staff have been trained on guide and service dog policies
Our vessels are not wheelchair accessible but please call us to discuss your specific mobility requirements.
Join SpringTide for a 3 – 3.5 hour whale watching tour on our 61-foot ocean cruiser. Your boat has inside & outside seating and provides the very best viewing on walk-around outside decks. Experience joy, excitement and take away wonderful memories viewing our mammals, whales, porpoise, seals, and marine birds! Enjoy spectacular scenery while listening to professional biologists provide informative narrations. SpringTide is respected as a world-class leader in the provision of safe, educational & entertaining whale tours in Victoria BC. Our goal is to constantly exceed customer expectations by understanding & anticipating their needs and providing the best possible experience delivered by knowledgeable & caring employees. Leaders in conservation programs, the owners have volunteered their time for almost 30 years to ensure our oceans & their inhabitants have the environment they require to flourish for future generations to experience.