Cowichan Regional Visitor Centre Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Lowered counter at the reception or ticket desk
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Information displays (if applicable) at a lower height
Vision
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
General
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
The Cowichan Regional Visitor Centre (CRVC) is located adjacent to the BC Forest Discovery Centre in Duncan, BC. The friendly and knowledgeable information councilors at the CRVC are prepared to help you plan and navigate your trip, and will make you feel at home in the luscious Cowichan Valley. The Visitor Centre is within a 10 minute drive of many of the region’s highlights, including the famous Duncan City of Totems, Chemainus City of Murals, world-class wineries, quaint artisan galleries, and unforgettable whale watching experiences. If you’re looking for lunch recommendations or a place to stay, our councilors would be happy to help make bookings and provide directions. The CRVC also hosts a variety of local souvenirs, books, and clothing items to fit your travel needs. Feel free to stop in for a coffee and to use the free WiFi.