Rockwater Secret Cove Resort Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Entry door is a minimum 815 mm wide
- Space between furniture is a minimum of 900 mm
- Door is a minimum 815 mm wide
- Insulated pipes under sink vanity, where these pipes are exposed
- Lever style faucet controls
- Fixed grab bars in shower
- Handheld showerhead with lever controls
Vision
Overall Space
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
Overall Space
- Accommodation has closed captioning on TVs/video boards
Cognitive & Sensory Friendly
Overall Space
- Neutral or muted colours that are calming and subdued
- Minimal visual clutter and obstacles
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
General
Emergency Plan
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Business has high-speed internet service available for video application use
Rockwater Secret Cove Resort is the Sunshine Coast’s Premier 4 star year round resort, featuring 38 ocean front rooms, suites, tenthouse suites and cabins. The resort features a restaurant, lounge, and seasonal outdoor swimming pool. Ideal resort for getaway, corporate retreats and weddings.
