Ocean EcoVentures Whale Watching Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- Lowered counter at the reception or ticket desk
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Key activities are accessible to guests using mobility devices
- Information displays (if applicable) at a lower height
- Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
Vision
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
General
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
Our whale watching vessels are accessible for guests with limited mobility. We can not take wheelchairs on our vessels but as long as our guest with limited mobility can sit upright unaided, we can accommodate them on our whale watching vessels.
Ocean EcoVentures’ whale watching excursions depart daily from the seaside village of Cowichan Bay.Our Whale Watching tours focus on the Southern Resident Orca Whales, Transient Orca Whales, Humpback Whales, Grey Whales and Minke Whales. You will also encounter Sea Lions, Bald Eagles, Harbour Seals, Dalls and Harbour Porpoise.A small, owner-operated family business, Ocean EcoVentures is committed to providing you with an intimate and informative whale watching tour.