Chemainus Visitor Centre

Centros de Visitantes, Accesibilidad

102-9799 Waterwheel Crescent Waterwheel Square, Chemainus, British Columbia, V0R 1K0

Chemainus Visitor Centre Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.


  • Designated accessible parking near an accessible entrance that is specifically marked
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
Restroom In Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Activities & Transportation
  • Key activities are accessible to guests using mobility devices
  • Information displays (if applicable) at a lower height
  • Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
  • Pathways are hard packed surfaces with a maximum slope 5%


Overall Space
  • Braille/large print signage for all publicly accessible areas
  • Audible alarm and/or public service system
  • Multiple lighting sources to improve visibility
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights


Overall Space
  • Accommodation has closed captioning on TVs/video boards
  • Business has a visual warning (alarm) system
  • Staff are trained to use alternative communication tools such as Apps or text messaging

Cognitive & Sensory Friendly

Overall Space
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights


Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Additional Information

Parking is large enough for a van; not specifically marked. Dogs are welcome. Website being updated - will have accessibility information there.

Welcome to Chemainus! If you’re in need of some BC travel inspiration, come speak to one of our trained Visitor Services Counsellors. We have plenty of information for communities all over British Columbia. Our Visitor Centre is located in the beautiful Waterwheel Park right in the heart of Chemainus. We are moments away from our world-famous mural project, live theatre productions, carriage rides, beach access, shopping, accommodations, parks, trails, and so much more! Here in Waterwheel Park we provide access to public washrooms, free WIFI, electric vehicle charging stations, faxing services, booking assistance, and an abundance of regional travel information. Consult with us today.