Comfort Inn & Suites Surrey Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Lowered counter at the reception or ticket desk
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Rooms for guests using mobility devices
- Entry door is a minimum 815 mm wide
- Lowered "spyhole" in door
- Lever type handle on entrance door
- Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
- Lowered bed height (550-600 mm)
- Space between furniture is a minimum of 900 mm
- Space on both sides of bed for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Door is a minimum 815 mm wide
- Fixed maximum hot water temperature
- Roll-under sink minimum roll under height 684 mm
- Insulated pipes under sink vanity, where these pipes are exposed
- Lever style faucet controls
- Lowered mirror at sink vanity
- No threshold roll-in shower
- Shower chair with backrest (fixed or portable) within reach of controls
- Fixed grab bars in shower
Vision
- Braille/large print signage for all publicly accessible areas
- Audible alarm and/or public service system
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
- Accommodation has closed captioning on TVs/video boards
Cognitive & Sensory Friendly
- Neutral or muted colours that are calming and subdued
- Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
- Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
- Minimal visual clutter and obstacles
- Nonslip floor surfaces with minimal reflection
- Door handles have colour contrast with the body of the door; doors and frames have colour contrast with adjacent walls; any glass doors are marked to make them clearly visible
- Background noise is minimal, and alarms or auditory cues are on a low frequency
- Fragrance-free areas
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
- Signs are clear and concise, in large, plain font with good contrast between text and background
- Entrance and exit are clearly identified on doors (including stalls and back of the main door)
General
- System in place for guests to contact a staff member for help if required
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
Centrally located in an area with easy access to Vancouver and the US border, this hotel provides spacious accommodations with superior service and amenities. Guests at the Comfort Inn & Suites Surrey wake each morning with a comfortable sleep in our pillow-top beds and for a temporary time, the bagged continental breakfast is offered. Once given the go ahead from public health officials our guests will once again be able to enjoy a delicious hot breakfast served in our dining room. You will also enjoy fast free high speed internet, and free parking. Our Guest Service Agents will also be pleased to direct you to wonderful local restaurants, golf, shopping, attractions and more. Also, kids under 12 stay free.