Radium Hot Springs Visitor Centre Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Lowered counter at the reception or ticket desk
- Information displays (if applicable) at a lower height
- Pathways are hard packed surfaces with a maximum slope 5%
Vision
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Cognitive & Sensory Friendly
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
General
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
The Radium Hot Springs Visitor Information Centre is a central hub for information providing directions and advice on places to eat, to stay and to shop as well as activities and recreational opportunities. It performs an interpretive role for the natural, cultural and heritage history of the area. With the assistance from the Kootenay National Park Visitor Information Centre (April-October) the staff at the Radium Hot Springs Visitor Centre provides a wealth of information to visitors to Radium Hot Springs and the entire Columbia Valley. Facilities and Partners at the Radium Hot Springs Visitor Centre include: Parks Canada Seasonal Visitor Information Centre, Parks Canada Gift Store and Jr. Naturalist Program Complimentary WIFI Technology Centre Picnic Tables Pet Friendly Chamber of Commerce & Destination Marketing Organization